Project Klättermusen Experiences
Role Hospitality Operations Manager
From 11.2024 till 01.2026
Focus Hospitality operations / Experience coordination / Logistics planning / Guest relations / Budget Monitoring & Reporting
Klättermusen Experiences offers multi-day trips in remote natural environments, where people can explore, enjoy being outside and connect with local culture. Even though Klättermusen is a well-known outdoor brand, the Experiences side was something new. I was involved from the start, helping to build this new part of the brand from the ground up.
The idea behind Klättermusen Experiences was to bring small groups of people together and take them to beautiful, remote places. Giving them the chance to explore nature, meet local people and experience the surroundings in a more personal way.
As this was a new part of the business, there was still a lot to figure out. From developing the trips to finding the right local partners and working out how everything would come together.
My role & skills
As Hospitality Operations Manager, I was part of the team building Klättermusen Experiences from the ground up.
Working closely with the Head of Operations, I was involved in developing and organising the trips, coordinating with local partners and preparing everything needed for the experiences.
During the trips, I worked closely with guests, guides and the team. I kept track of the daily operations, made sure people had what they needed and found solutions when plans changed.
One of the things I enjoyed most was bringing people together. Whether that meant working with an international team or helping a group of guests connect during their time together.
Impression